RVS 1-Year Limited Warranty

RVS 1-Year Limited Warranty 

Model Covered: RVS20 

Coverage
JVR Industries (“the Seller”) warrants that the single‑phase RVS20 rotary vane, oil‑lubricated vacuum pump (“the Product”) is free from defects in materials and workmanship for one (1) year from the invoice date to the original purchaser. Warranty service may include: repair of the Product, replacement of defective components, or replacement with an equivalent Product. Parts and labor are included; shipping and technician travel expenses are excluded.

What This Warranty Covers
This warranty applies only when: the Product is installed and operated according to the Seller’s written recommendations; genuine OEM lubricants and OEM replacement parts are used; routine maintenance is properly performed and documented; the Product is used within published performance limits.

What This Warranty Does NOT Cover
This warranty does not cover: normal wear parts (oil filters, exhaust filters, vanes, seals, gaskets, and oil); failures caused by improper electrical installation, incorrect voltage, phase imbalance, or power irregularities; operation without adequate lubrication, contaminated oil, or non-approved lubricants; misuse, negligence, abuse, or improper storage; chemical attack, corrosion, or environmental exposure; damage due to ingestion of liquids, particulates, or foreign materials; operation outside published specifications; unauthorized repairs, modifications, or use of non-OEM components; damage incurred during shipment.

Warranty Claim & Return Procedure
To initiate a claim: notify the Seller or an authorized distributor within 30 days of the defect being discovered; provide the model, serial number, installation date, and operating details; provide proof of purchase; obtain a Return Authorization Number (RMA).

Return Shipping Requirements:
All warranty returns must be shipped PREPAID to:
JVR Industries Inc.
100 W. Drullard Ave, Lancaster, NY 14086
or to an approved Warranty Service Center. 

The RMA number must appear on all shipping documentation. Any shipment received “Freight Collect” will be refused. Any cost incurred for disassembly and/or dismounting of the Product prior to shipping is the Buyer’s responsibility.

Limitation of Liability
The Seller’s liability is limited exclusively to repair or replacement of the Product. The Seller is not responsible for production loss or downtime; lost revenue or profits; indirect, incidental, or consequential damages.